At Heels.com, we understand that ordering shoes online can be difficult. No two people’s feet are the same and shipping and returns policies can be confusing. Plus, you never know when something is going to go on sale the next day.
That’s why we offer free 2nd day shipping anywhere in the United States, free returns with our pre-paid label, and 115% price protection.
We hate to order something online and have it take so long to get to us, that we forgot we even bought it! With our free FedEx 2nd Day shipping on every order, you get that instant gratification that makes shopping so fun. We promise that every order placed by 6pm EST will leave our warehouse that day and be at your door in 2 business days (the date on the ticker) – it’s that easy.
Returning items to us is easy as well. Some times when you order something online, it’s not as you expected or sadly, it doesn’t fit. That’s why we offer a free pre-paid USPS label you can print out at home. Just give your return to your local postal carrier and we will credit you as soon as we receive it.
Finally, if you notice that we don’t have the lowest price on a certain shoe or you see the price go down on our site, you will be protected with our price protection policy. And just for your trouble, we’ll give you an extra 15%. Simply visit our 115% price protection policy page, follow the instructions, and we will issue you a gift certificate for the difference.
We understand it requires a lot of trust to place an order over the internet and we offer these policies to make it totally risk-free to try us out. If you have any questions or concerns please give us a call here, toll-free 866-33-HEELS.
WE ACCEPT: 
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