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Thousands of designer women's shoes

Customer Testimonials

We love getting feedback from our customers. And we do listen to all of the suggestions you send in. In fact a lot of the recent site redesign came from great suggestions from our customers. We are always looking to improve the Heels.com experience. So don't be shy, let us know how we are doing.

Some of Our Favorite Feedback

“Fast and free shipment with a huge variety of items, some hard to find or sold out elsewhere!”  –  March 04, 2015  –  8:26 PM
“i love my shoes and i love the selection”  –  March 04, 2015  –  7:59 PM
“The website is easy to navigate. Delivery was incredibly fast and my shoes were in perfect condition. Most importantly, the shoes look exactly like the picture and the colour was spot on. I've since ordered two more pairs of footwear.”  –  March 04, 2015  –  5:15 PM
“Excellent!!! Exceptional service”  –  March 04, 2015  –  4:54 AM
“Awesome price and delivery time. Unfortunately I had to return due to having small ankles.”  –  March 04, 2015  –  4:36 AM
“Heels.com has the best sales, especially if you catch the BOGO Free sale. The shipping is extremely fast, too. I am always pleased with my purchases.”  –  March 04, 2015  –  3:56 AM
“I love HEELS.COM!!! The shipping is excellent and the service is great!”  –  March 04, 2015  –  3:53 AM
“The only issue I have is that some of the shoes in my size vary. Sometimes they are bigger or smaller, depending on the make. The turn around time from order to delivery is Excellent. The credit to my account is professional and done in a reasonable amount of time. I look forward to your sales ...”  –  March 04, 2015  –  3:38 AM
“Love my heels!”  –  March 04, 2015  –  2:50 AM
“CUSTOMER SERVICE WAS GOOD, DELIVERY IS ALWAYS TIMELY. LOVE HEELS.COM. I ALWAYS TELL PEOPLE ABOUT THEM.”  –  March 04, 2015  –  2:45 AM
“Quick service, quality product”  –  March 04, 2015  –  2:41 AM
“The heels came quicker then was expected. A perfect buy, a great gift, and exactly what I wanted. This won't be my last order. Honestly, all good things! Thank you.”  –  March 04, 2015  –  2:37 AM
“great selection and very fast delivery.”  –  March 04, 2015  –  2:30 AM
“.. I was worried since it was my first time ordering but I recieved my shoes in perfect conditions and looked exactly like they advertise online! Will be ordering again! Thank you :)”  –  March 04, 2015  –  2:29 AM
“I absolutely love the shoes! The quality as well as the process to receiving them were great. You've earned a faithful customer.”  –  March 04, 2015  –  2:26 AM
“The shoe I ordered was very pretty but the strap was entirely to big for my ankle and this was my first time ordering from the website.”  –  March 03, 2015  –  10:14 PM
“Quick shipment, and the shoes look as cute as in the picture.”  –  March 03, 2015  –  3:46 PM
“Enormous range; brilliant website; excellent customer service and super fast delivery. Ticks every box and I'm a dedicated customer.”  –  March 03, 2015  –  12:12 PM
“great job”  –  March 03, 2015  –  5:31 AM
“great fit... love them”  –  March 03, 2015  –  4:33 AM
“have some of the hottest shoes on the market.. Hugh variety.. Prices little high.. but it is what it is.. throw out some major discounts of coupons.. like 1st of the month 40 to 50% 10 hr online sale.. that would be hot! Overall.. Great site.. Great selection.”  –  March 03, 2015  –  4:25 AM
“Always great and fast customer service!!! I had to do an exchange and the rep was very nice , and quick!! Iam in love with my heels, the price i paid for them and the customer service i recieved! Iam glad to be a returning customer��������ȩ...”  –  March 03, 2015  –  3:57 AM
“I return something in good conditions, didnt use them and put everything back in the box. And i didnt get the full amount.”  –  March 03, 2015  –  3:05 AM
“I really did like the shoes I ordered but very disappointed in the quality the zipper on the shoes were impossible to zip and unzip. Customer service was very helpful and nice!”  –  March 03, 2015  –  2:54 AM
“Was very sastfised with the short amount time it took to receive my refund. Thank you!”  –  March 03, 2015  –  2:40 AM