FREE SHIPPING & FREE RETURNS!

Thousands of designer women's shoes

Customer Testimonials

We love getting feedback from our customers. And we do listen to all of the suggestions you send in. In fact a lot of the recent site redesign came from great suggestions from our customers. We are always looking to improve the Heels.com experience. So don't be shy, let us know how we are doing.

Some of Our Favorite Feedback

“Heels.com delivered my shoes quickly, and although they weren't the color I was hoping, I was able to return them very easily. No hassle.”  –  January 29, 2015  –  4:19 PM
“I love the selection of Heels.com.”  –  January 29, 2015  –  2:49 PM
“Love my new shoes! They fit perfectly and look great. Only problem is they seem to have some dirty marks on them :/”  –  January 29, 2015  –  6:41 AM
“A little disappointed 2-day shipping is gone, but still fast, easy service.”  –  January 29, 2015  –  4:54 AM
“I love heels.com because of their amazing items and even more amazing customer service. Each and every representative of heels.com has been pleasant, eager to help and always respond with speedy and reliable service; Irregardless of the situation, heels.com always places their customers first and op...”  –  January 29, 2015  –  3:30 AM
“The same day I placed my order, my shoes shipped. My shipment came within a few days and the shoes fit perfectly. They are very beautiful, As are all of the shoes I've ordered from there. Honestly, there has not been one pair of shoes from heels.com that I have not been satisfied with. I recommend n...”  –  January 29, 2015  –  2:34 AM
“I absolutely love all my shoes from Heels.com”  –  January 29, 2015  –  2:31 AM
“Quick and product was beautiful. Thanks!”  –  January 28, 2015  –  2:34 PM
“I Received my shoes yesterday and I am very pleased with them. They look even better than the photo. Now that I am aware of how long it takes for delivery,I won't be anxious when they take longer to come than a week. I'm also pleased at the prompt response to my emails. Hope MacDougall”  –  January 28, 2015  –  4:11 AM
“Went great, shoes fit my girl wonderfully.”  –  January 28, 2015  –  3:21 AM
“There is something fishy about this company. I think the shoes are used or returned from other websites and resold.”  –  January 28, 2015  –  3:01 AM
“Very quick delivery but I got charged $40 more than what the invoice said”  –  January 28, 2015  –  2:30 AM
“The red pumps were gorgeous, sexy, I really love them a lot, they arrived at the perfect time. Love, love them!! Thanks.”  –  January 28, 2015  –  2:28 AM
“Great”  –  January 28, 2015  –  2:28 AM
“My order was shipped and received within 3 days of placement. I had questions when I first placed the order and customer service reps were great in answering those questions and getting me the info I needed.”  –  January 27, 2015  –  6:38 PM
“I am very happy with my order. I received everything as described in my shipment information & I am in love with my shoes. I have been looking for very specific boots in the market, and am unable to find flat ankle boots. Heels.com is the only website that provided me with what I was looking for...”  –  January 27, 2015  –  4:56 PM
“Heels feel great and very stylish really like them”  –  January 27, 2015  –  3:04 PM
“I like receiving my order so quickly. The free shipping and return (which has been seldom) is also a very attractive reason to shop with heels.com. The only issue I do have is that the sizes are not always true to form and I make that comment on the invoice when I need to return an item. Perhaps ...”  –  January 27, 2015  –  4:21 AM
“The service was GREAT!!!! I received my heels just in time for my birthday but when I tried it on the heels were to small. So, I had to return them... Just waiting on yall to adjust the money back in my bank account so I can order some more shoes...”  –  January 27, 2015  –  3:07 AM
“I was able to easily purchase shoes for a wedding I am in through heels.com's mobile site. I received the shoes within a couple of days, and the free shipping was a nice bonus. I will definitely continue using heels.com.”  –  January 26, 2015  –  4:31 PM
“The zipper on both boots doesn't do it , it rips apart and the leather tie on the buckle is ripped . This was my first purchase so upset . I am sending them back!”  –  January 26, 2015  –  3:27 PM
“My heels came earlier than expected. They are comfortable. I love them!”  –  January 26, 2015  –  11:55 AM
“I had not used this site previously but a positive experience ,no problems what so ever. The shoes arrived in the estimated time to Australia and were exactly as I hoped they would be . Many thanks”  –  January 26, 2015  –  8:29 AM
“The women have " stellar " customer service skills ! I spend MORE money than I pre- planned because if their helpfulness !!! Mark Stikkel”  –  January 26, 2015  –  3:49 AM
“It was a size issue. Two were too small, one was too big, and they didn't have the correct shoes in my size.”  –  January 26, 2015  –  3:05 AM