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Customer Testimonials

We love getting feedback from our customers. And we do listen to all of the suggestions you send in. In fact a lot of the recent site redesign came from great suggestions from our customers. We are always looking to improve the Heels.com experience. So don't be shy, let us know how we are doing.

Some of Our Favorite Feedback

“Ordering, fulfillment, shipment & products were all excellent.”  –  March 29, 2015  –  2:44 PM
“The customer service was excellent. The promptness of my order coming on time was outstanding. I would order shoes from you all again. Thanks again for the beautiful shoes for”  –  March 29, 2015  –  2:37 PM
“super fast shipping!”  –  March 29, 2015  –  2:25 PM
“The service was fast....”  –  March 29, 2015  –  2:22 PM
“I love my shoes and your selection”  –  March 29, 2015  –  1:30 PM
“I was sent the wrong size and was refunded very slow not the service they advertise on the site.”  –  March 29, 2015  –  12:49 PM
“Everything was great even I send shoes back I will keep shopping my shoes at heels.com thank u”  –  March 29, 2015  –  12:21 PM
“Love heels.com such awesome prices !!!”  –  March 29, 2015  –  7:47 AM
“I expected the shoes to be Red with snake skin.. but the shoe is actually pink. I was very disappointed but I decided to keep the shoe anyway.”  –  March 29, 2015  –  2:42 AM
“Quick delivery”  –  March 29, 2015  –  2:37 AM
“Site was easy to use and I got my new shoes really fast; in two days. I'm very happy with heels.com and will probably order more shoes from here. One con is that there was a stain on one of the shoes but the shows themselves are so gorgeous that I dont even mind the stain. I got it off easily anyway...”  –  March 29, 2015  –  2:37 AM
“I love this site. Always have great deals and customer service is excellent.”  –  March 29, 2015  –  2:32 AM
“Loved the shoes, will order again”  –  March 29, 2015  –  2:31 AM
“The shoes didn't hold up, I wore them once and them cracked ;(( and started peeling.”  –  March 28, 2015  –  12:27 AM
“This was my first purchase with you and it was an excellent experience. The person I spoke to was awesome and very friendly I was more then pleased with my Fry boots. The price was fantastic. I will definetly buy from you again. Thank You”  –  March 27, 2015  –  9:12 PM
“I returned my order, but not due to product quality or service. It was a gift, and I purchased the wrong items for the recipient, my mistake. I will definitely shop heels.com for myself in the future. Thanks!”  –  March 27, 2015  –  6:53 PM
“Very good product :)”  –  March 27, 2015  –  3:15 PM
“I think its a site for everyone who wears shoes. I say this because your selection includes a variety that fits the lifestyle of many.”  –  March 27, 2015  –  2:05 PM
“Very accommodating with exchanges and I was able to find the perfect fit without too much hassle at all because of it. Thank you!”  –  March 27, 2015  –  1:36 PM
“I love Heels.com! The shipping was very fast and my shoes came earlier than expected.”  –  March 27, 2015  –  12:54 PM
“Excelleeent! The shoes look exactly as displayed online and they shipped to me in a short time, just wonderful! I will be back!”  –  March 27, 2015  –  6:46 AM
“i found a gorgeous pair of pumps that's were inexpensive, they were in stock in my size, easy and very fast shipping and an easily navigated site. I'm a very satisfied customer that will return many times as well as recruit new shoe lovers to your product. Thank you very much for everything and plea...”  –  March 27, 2015  –  4:08 AM
“Service is super courteous and prompt. Spoke w/someone and they were so helpful. Booties ....adorable. Certainly appreciate free shipping. Love the shoe info and the videos. Great experience...thanks so much!”  –  March 27, 2015  –  3:55 AM
“Love my shoes”  –  March 27, 2015  –  3:12 AM
“The heel is high but they are cute”  –  March 27, 2015  –  2:59 AM