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Thousands of designer women's shoes

Customer Testimonials

We love getting feedback from our customers. And we do listen to all of the suggestions you send in. In fact a lot of the recent site redesign came from great suggestions from our customers. We are always looking to improve the Heels.com experience. So don't be shy, let us know how we are doing.

Some of Our Favorite Feedback

“Had to do a return for a correct size and as usual, Heels.com is very easy to work with. I get a little confused though when I use a coupon code on the original order and then don't get the same price on the next order :(”  –  May 22, 2015  –  4:17 PM
“Every time I've ordered from heel.com the service and products are great!”  –  May 22, 2015  –  3:36 PM
“One of the 2 pairs of shoes I had ordered turned out to be "out of stock" even if it was supposed to be in stock. Therefore hey did't send it and I got a refund of the shoes value. However, they didn't refund the shipping cost (which was obviously more expensive for 2 pairs than it was f...”  –  May 22, 2015  –  3:09 PM
“Great experience. Would love easier returns for international customers.”  –  May 22, 2015  –  2:46 PM
“heels.com has an awesome selection of shoes. Prices are NOT competitive, but I am usually able to find shoes that I'm looking for. I've only purchased one pair of shoes and had to send them back for two reasons. 1. The shoe was very tight. I am a true size 8, but it was too snug and uncomfortabl...”  –  May 22, 2015  –  1:47 PM
“LOVED MY SHOES... I already had a pair exactly like them and was looking for an extra pair. BUT Im VERY angry with heels.com because it said that the shoe was eligible for BOGO and so I shopped for a second shoe to buy, I found it but the BOGO code would NOT work, so I called and left a message a...”  –  May 22, 2015  –  1:32 PM
“Easy transaction! Great communication! Fast shipping!”  –  May 22, 2015  –  11:53 AM
“I love the variety of shoes they sell & the speedy delivery....”  –  May 22, 2015  –  10:30 AM
“Shoes great! Super fast shipping!”  –  May 22, 2015  –  8:36 AM
“My order was processed fast and shipped . My return was processed and my credit card refunded fast.”  –  May 22, 2015  –  7:32 AM
“I love them I haven't worn them out yet”  –  May 22, 2015  –  4:37 AM
“I bought these shoes as a gift for my fiancee and they look great on her. She said they are also very comfortable. Not to mention that the shipping was on time and the customer service was great.”  –  May 22, 2015  –  4:16 AM
“I loved the service overall. Shipping was quick. The shoes I ordered were too big so I shipped them back. Free shipping back was awesome too.”  –  May 22, 2015  –  2:08 AM
“Love this site!!! I don't have one negative thing to say!”  –  May 22, 2015  –  1:26 AM
“I ordered a pair of sandals from heels.com and they broke on the very first day.”  –  May 21, 2015  –  10:18 PM
“Love the website. Vendors need to keep in mind not all women have thick legs/ ankles. Shoes are really cute but gaps around the ankles making them look not so attractive. Women should not have to buy shoes and turn around and take them to a shoe shop to have them altered and pay additional money. So...”  –  May 21, 2015  –  9:38 PM
“My first time ordering with heels.com and I was sent the wrong pair of shoes I assume due to overselling. Super disappointed and not sure I'll be shopping with heels.com again.”  –  May 21, 2015  –  9:11 PM
“The costs to ship the shoes to Canada, far outweighed any discounts received online.”  –  May 21, 2015  –  6:05 PM
“My wife loves nice shoes and i enjoy surprising her with them. ordering from heels.com is easy and fast for me. customer service is very accommodating if i need to return for a different size. keep up the great work”  –  May 21, 2015  –  4:32 PM
“I loved the site! I love the shoes that I ordered and they came quicker then I thought they would. The site is easy to use and very convenient.”  –  May 21, 2015  –  12:29 PM
“So pretty, true to size and ohhhh so comfortable!!!”  –  May 21, 2015  –  11:21 AM
“I absolutely Love Love Love heels.com THANKS.!!!”  –  May 21, 2015  –  10:22 AM
“Easy & fast delivery. Love my boots!”  –  May 21, 2015  –  9:21 AM
“vERY SPEEDY SERVICE”  –  May 21, 2015  –  5:28 AM
“Love, love, love. So comfortable and sexy...”  –  May 21, 2015  –  3:41 AM