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Customer Testimonials

We love getting feedback from our customers. And we do listen to all of the suggestions you send in. In fact a lot of the recent site redesign came from great suggestions from our customers. We are always looking to improve the Heels.com experience. So don't be shy, let us know how we are doing.

Some of Our Favorite Feedback

“I received my package with no damage to the product that I have ordered. The item was secure and I was satisfied.”  –  May 04, 2015  –  2:24 PM
“Very easy and quick”  –  May 04, 2015  –  1:23 PM
“I like heels.com. I would highly recommend heels.com.”  –  May 04, 2015  –  12:56 PM
“I love my new shoes. They were everything I expected and more.”  –  May 04, 2015  –  11:58 AM
“Didn't like the prices, could find same shoes cheaper elsewhere but only at shoes.com this color was available so I made my purchase”  –  May 04, 2015  –  5:00 AM
“Love heels.com, the shoes purchased were not the right shade of yellow I was looking for! Thanks,”  –  May 04, 2015  –  3:14 AM
“I received my shoes and when I opened the box there was black on the white patent Sides of the shoes. Some of the white patent was torn a little on the side Looks like someone had used as a sample size I was so disappointed Thank you Victoria”  –  May 04, 2015  –  3:01 AM
“delivered as ordered. very good service and great selection”  –  May 04, 2015  –  2:17 AM
“Good. Prompt shipment.”  –  May 04, 2015  –  2:12 AM
“Slow order times, product quality is sometimes poor and customer service is horrible.”  –  May 04, 2015  –  2:08 AM
“I received my order as promised. I entered the wrong shipping address at the time of the order. I sent an email requestin to update the shipping address. Heels.com updated the address and I received my shoes at the correct address as promised.”  –  May 04, 2015  –  1:37 AM
“Quick and amazing shoes”  –  May 04, 2015  –  1:34 AM
“I have no complaints, my orders are delivered in a timely matter. Love the shoes, the only thing I hate is that my shoe size goes quick a size 10.”  –  May 04, 2015  –  12:53 AM
“Great selection and fast shipping!”  –  May 03, 2015  –  9:23 PM
“The shoes are beautiful, they are for my friends wedding. I also wanted to point out that I am very satisfied with The customer service. I signed up for the email club and the 20% discount didn't apply to my order, I sent an email and they almost immediately responded to my email and got me refunded...”  –  May 03, 2015  –  1:14 PM
“Excellent!!”  –  May 03, 2015  –  12:01 PM
“Great service”  –  May 03, 2015  –  3:01 AM
“Great servise shoes arrived in three days”  –  May 03, 2015  –  2:59 AM
“Really fast delivery (even for Europe), great communication and shoes are just as desceibed,really good quality. I'm sure i'll order again :)”  –  May 02, 2015  –  4:47 PM
“I can never find a bad thing to say about this company. I love the promptness of delivery and the quality of the shoes. I plan on being a loyal customer for a very long while...”  –  May 02, 2015  –  2:47 PM
“I think it's a good place to find shoes..however I think that there should be more sizes in stock.”  –  May 01, 2015  –  9:13 PM
“Heels.com is a really customer service oriented company. I had to deal with a return under special circumstances and they were awesome. Gave me a store credit and then helped out when I couldn't get it to work correctly. Good folks and cute shoes, but I can't wear too many high heels anymore....”  –  May 01, 2015  –  8:36 PM
“I had a great experience using heels.com.”  –  May 01, 2015  –  7:14 PM
“Loved how unique they were!”  –  May 01, 2015  –  6:37 PM
“Beautiful shoe, quick shipping!”  –  May 01, 2015  –  5:54 PM