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Thousands of designer women's shoes

Customer Testimonials

We love getting feedback from our customers. And we do listen to all of the suggestions you send in. In fact a lot of the recent site redesign came from great suggestions from our customers. We are always looking to improve the Heels.com experience. So don't be shy, let us know how we are doing.

Some of Our Favorite Feedback

“excellent SERVICE!”  –  July 01, 2015  –  12:43 AM
“Shoes are comparable to other shoes I could buy at stores here in Canada, not such a good deal once I got hit with exorbitant shipping charges to Canada and no follow up from customer service in regards to high cost of shipping. Wont shop here again.”  –  June 30, 2015  –  11:46 PM
“Fast and easy checkout and a speedy delivery”  –  June 30, 2015  –  10:53 AM
“Service is great and I love how quick the order arrives from the US to me in Australia. The customer service is amazing and this is probably my most favourite site ever!”  –  June 30, 2015  –  3:40 AM
“I love the last pair of HEELS and have gotten a lot of compliments. They are sexy, comfortable and looked great on my feet.”  –  June 30, 2015  –  2:17 AM
“I love the ease of ordering from heels.com and the super fast shipping!”  –  June 30, 2015  –  2:01 AM
“I was very happy with the shoes I purchased and I've recommended this web site to all my friends”  –  June 30, 2015  –  1:50 AM
“You guys are on it! Wish my booties would have been a better fit, but completely appreciate the ease in your return service. I will keep shopping with you and recommending you as well.”  –  June 30, 2015  –  1:26 AM
“Gorgeous shoes! Love them.”  –  June 29, 2015  –  6:44 PM
“Quick service, the shoes are beautiful”  –  June 29, 2015  –  3:56 PM
“I love the customer service and how quick I was able to receive my order. I will continue to be customer.”  –  June 29, 2015  –  3:24 PM
“fast shipping.. Representative was able to fix my error within a sec”  –  June 29, 2015  –  2:25 PM
“I have tried to contact you by email about the problem I have had and no response.”  –  June 29, 2015  –  1:40 PM
“Fast and efficient !”  –  June 29, 2015  –  1:31 PM
“Great delivery times, even to Australia. Never disappointed with the quality an fit.”  –  June 29, 2015  –  11:11 AM
“Great overall experience!”  –  June 29, 2015  –  11:07 AM
“Excellent company! I'm fully satisfied with the quality of my new sandals and the service! I will definitely buy again!”  –  June 29, 2015  –  10:06 AM
“Great tracking and updates on package shipment.”  –  June 29, 2015  –  6:04 AM
“Shoes were exactly as shown and fast shipping. Awesome service & all the latest shies & trends. Love this website”  –  June 29, 2015  –  4:28 AM
“I never received my package!!! I called your company said I would hear from you I have not!!! I contacted ups and still have not received any resolution!!!!!!”  –  June 29, 2015  –  3:42 AM
“Very fast delivery!!!”  –  June 29, 2015  –  2:59 AM
“I used to use Heels a lot more than I do now. I think the international shipping rates to Australia are excessive and stop me from shopping a lot more often.”  –  June 29, 2015  –  2:08 AM
“I got my product in a timely fashion”  –  June 29, 2015  –  2:05 AM
“Hi there Would be helpful if the option of NZ currency was available so know exactly what the cost is going to be before paying and it coming out of account. Also its not until you hit the courier fee you realise its USA only where it is free but you make it think on your website that it is in...”  –  June 29, 2015  –  2:00 AM
“tjank you”  –  June 28, 2015  –  5:56 PM