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Here at Heels.com, we like to pride ourselves on providing each customer with a quality shopping experience. To show our appreciation to each individual patron, we offer a 115% Price Protection Program for each order. All of our customers have a 14-day period to browse our competitor's prices. Please be advised that the Price Protection Guarantee is not valid on sale or discount merchandise. If you find any other site offering a better retail price for the same exact item you have purchased, then you may submit a Price Protection inquiry to our company using your Heels.com account. Please see the details below and feel free to contact us with any questions regarding this process.
Please purchase the item on Heels.com before requesting a Price Guarantee. Follow the below procedures to request a store credit refund for the difference:
To obtain your Price Protection Guarantee – follow these simple steps
Once we have received your Price Protection inquiry we will verify the price difference and issue your gift certificate. We want our site to grow and by providing each customer with an extraordinary shopping experience we feel this is the perfect strategy to do so.