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Thousands of designer women's shoes

Customer Testimonials

We love getting feedback from our customers. And we do listen to all of the suggestions you send in. In fact a lot of the recent site redesign came from great suggestions from our customers. We are always looking to improve the Heels.com experience. So don't be shy, let us know how we are doing.

Some of Our Favorite Feedback

“shoes were too small. didn't want to send back to deal with shipping cost and restocking fee. cute though.”  –  January 24, 2017  –  4:06 AM
“These shoes are great. I love the way they look and feel and I got a ton of compliments on them. You can wear them with a dress or with jeans.”  –  January 23, 2017  –  11:41 PM
“The boots are beautiful and came quickly and well packaged.”  –  January 22, 2017  –  3:16 PM
“The shoes were exactly what I had hoped for. Unfortunately one size too small and I wont be able to wear them to my daughters wedding like I had hoped. The purchase was simple and delivery was fast. Very impressed.”  –  January 22, 2017  –  7:10 AM
“Product was securely and promptly shipped. Arrived in perfect condition and was exactly as was described on the site.”  –  January 22, 2017  –  2:47 AM
“Love my new boots!”  –  January 22, 2017  –  12:49 AM
“Please, please, PLEASE provide some economy international shipping options! I love how quick FedEx is, but sometimes the cost of shipping is more than the cost of my shoes I'm ordering. I would order more frequently if there was a cheaper shipping option (I live in New Zealand). I find myself often buying...”  –  January 22, 2017  –  12:06 AM
“The boot is very comfortable. Love the color,The heel is the perfect height.”  –  January 20, 2017  –  6:27 PM
“Lately, I've been receiving shoes that are defective. Hard to zip up. Shoes to tight and slow on receiving my refund. Still haven't received my refund on the last pair of shoes I purchased.”  –  January 19, 2017  –  9:56 AM
“Long wait for response to email as well as return call. But, after finally speaking with someone all my questions were answered.”  –  January 17, 2017  –  4:18 PM
“LLLLLLLLLLLOVE!!!”  –  January 17, 2017  –  3:50 PM
“Great service. Got my shoe very fast”  –  January 16, 2017  –  10:19 AM
“Love Heels.com! Beautiful, quality products that ship quickly.”  –  January 16, 2017  –  12:12 AM
“Loved the shoes. The color and the style are perfect for what I wanted them for. All in all a great shopping experience.”  –  January 15, 2017  –  12:44 AM
“Super fast service. First time using the site. I live in England and the shoes arrived in a few days, this was over the Christmas period so very impressed :).”  –  January 13, 2017  –  7:42 AM
“The order went to the wrong address and I tried calling the company to let them know. I could never get them on the phone, it just ranged and the mailbox is always full. I also tried to send an email several times, but know one ever responded. You need to do alot better with your customer service.”  –  January 12, 2017  –  12:56 AM
“Great buying experience. The shoes were too small for me and I will be exchanging them. The exchange has gone easy so far.”  –  January 11, 2017  –  7:30 PM
“I got a good product at a good deal, the transaction went off without a hitch, shipped in a reasonable time period, and I got exactly what I expected. All the things that matter when making a purchase online.”  –  January 11, 2017  –  1:36 AM
“I always buy from heels.com. I love this site!! There is so much variety and they are good quality shoes.”  –  January 11, 2017  –  12:47 AM
“The shoes were beautiful. Unfortunately they were a little too small and they didn't have the next size larger. Heels.com was great. They issued a return label and it was completely painless. I will happily shop with them again.”  –  January 11, 2017  –  12:32 AM
“Amazing Shoes”  –  January 11, 2017  –  12:09 AM
“Awesome!!!”  –  January 11, 2017  –  12:06 AM
“Nothing sexier than a hi heel ankle strap shoe! I love love love these shoes .Ive always had a "thing for ankle strap shoes. They are sexy and so sophisticated. This shoe is very comfortable,it fits true to size and "walks" well. I wish they came in other colors.!!”  –  January 10, 2017  –  5:13 AM
“Exceptional customer service! Timely filling of order and shipping.”  –  January 10, 2017  –  1:24 AM
“Excellent service very fast shipping enjoying my new shoes!”  –  January 09, 2017  –  4:50 PM